1. ABOUT US AND THIS POLICY

 

Welcome, and thank you for visiting our website or using our services! When you visit our websites or use our services, you provide and entrust us with personal information that can be used to identify you (which we refer to herein as “your information”).

 

We understand that your information is important to you, and we take your privacy and data protection concerns seriously. As such, we have created policies that govern and guide our use and protection of your information. Such policies are summarized in this Privacy Policy (this “Policy”).

 

This Policy describes, among other things, what information we collect from you, how we use and disclose your information, and your rights regarding your information. This Policy is applicable to all of our websites and services that link to it.

 

We update this Policy from time to time. We will indicate the date the last changes were made above. If we determine, in our discretion, changes are significant, we will provide a more detailed notice and may also notify you of such changes via email.

 

When this Policy mentions “Garcia & Ramires, PLLC,” “we,” “us,” or “our” it refers to Garcia & Ramires, PLLC.

 

We hope this Policy answers all of your questions about our treatment and protection of your information, but to the extent you have further questions regarding this Policy, we invite you to email us anytime at admin@garciaramires.com or otherwise contact us as provided for herein.

 

 

2. INFORMATION WE COLLECT

 

We are a Law Firm that provides Legal Services, we use cloud-based software for the operation and management of Legal Services.  As such, we collect many different types of information in connection with your use of our websites and services, including the following.

 

 

2.1 Information You Provide Us

 

Information for use of Our Services. When you retain the services of Garcia & Ramires, PLLC, you may provide personal identifiers, such as your first name, last name, email address, date of birth, phone number, picture, login password, job title and function, address or geographical location, and other similar personal information.

 

Information for Identity Verification. In connection with (a) creating and maintaining the security of our services, (b) providing background and screening services, (c) fulfilling “know your customer” processes, required for certain payment services, (d) enabling you to make and receive payments, and (e) complying with other various regulatory requirements, you may be required to provide us with information that can be used to verify your identity, such as your social security number, tax identification number, images of your driver’s license, government issued ID, passport, national ID card, birthdate, and other authentication information.

 

 

Information for Purposes of Payment Services. To use certain of our payment services, or to make payments to us, you may be required to provide us with financial information, such as your bank account number, and credit card information. We may also capture additional information when you make payments, such as card type, transaction type, and payee information.

 

 

Information Provided when You Otherwise Interact with Us. You may provide us with personal information when you fill in forms, respond to surveys, participate in promotions or research opportunities, communicate with our customer service teams, or use other features of our services.

 

Your Case Data. If you use our services, we likely host data you provide us related to your case and obtain other information related to your case (“Case Data”). We understand your Case Data confidential. As such, we do not access, use or disclose your Case Data except as required to provide you legal services or compliance with the Texas Rules of Professional Conduct.

 

 

2.2 Information Collected When Using Our Websites and Services

 

Device Information. When you access our websites or services we collect device information that can be used to identify you or your device. These identifiers may include IP address, hardware and software information, browser type, device event information, crash data, cookie data, and the pages you have viewed or engaged with before or after accessing our websites or services.

 

 

Activity Information. We may collect details about how you use our websites or services, such as content accessed, time viewed, and links clicked.

 

Geo-location Information. When you use certain of our services, we may collect information about your precise or approximate location as determined through your IP address, GPS, or nearby devices (Wi-Fi access points, cell towers, etc.).

 

 

Cookies and Similar Technologies. When you visit our websites or services, we use common technology tools to collect and store information, such as cookies, pixel tags, local storage (such as browser web storage or application data caches, databases, and server logs).

 

 

2.3 Information Collected from Third Parties

 

Public Information. We may collect information about you from publicly accessible sources, such as information posted about you on the internet, news stories, and information available from governmental entities.

 

 

Marketing Information. We may collect information about you from our trusted marketing partners who provide us with information about potential customers and partners.

 

Information we receive from third parties is often combined with information we collect ourselves for the purposes set forth in Section 3 of this Policy.

 

 

2.4 Information of Children.

Individuals under the age of 18 are usually not parties to a legal proceeding but may be the subject of certain legal proceedings such as divorce, custody, child support, personal injury, or other legal matter. We collect information on individuals under the age of 18 solely for the purposes of providing legal services to their parent or guardian.

 

 

3. HOW WE USE YOUR INFORMATION

 

We do not use or reference your information or Case Data except to provide, improve, and develop our services. Some specific examples of how we use your information follow.

 

 

3.1 Providing Our Services.

Our services are legal services. Use of your information and Case Data is essential for these functions. For example, we require the use of your information to work the case, process payments, and resolve the legal matter. We may also use your information to provide customer service. For example, we may send you service or support messages, updates, and account notifications or we may let you know about upcoming changes or improvements to our services. To protect you and comply with our ethical obligations, we adhere to the Texas Rules of Professional Conduct.

 

 

3.2 Improving Our Services.

We are constantly improving our services to better serve you. Your information and Case Data is used in connection with such efforts. For example, we may use your information for data analytics and measurement to determine how individuals interact with our services and where we can provide improved or better functionality. We may also use your information to engage in research to improve our services.

 

 

4. WHO WE SHARE YOUR INFORMATION WITH

 

We do not share your information or Case Data with anyone except as is necessary to provide legal representation. We do not and cannot sell your information or Case Data. Some examples of when and why we share your information or Case Data follow.

 

 

4.1  Legal and Regulatory Disclosures.

We may disclose your information or Case Data to courts, law enforcement, governmental authorities, tax authorities, or third parties, if and to the extent we are required or permitted to do so by law or by the Texas Rules of Professional Conduct.

 

 

4.2 Sharing With Your Consent.

 Where you expressly consent or request, we share your information and Business Data when you authorize a third party service or website to access your account with us.

 

 

5. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Sensitive data is encrypted and website connections are protected using strong transport layer security. Our websites are hosted in a secure server environment that uses multi-layer perimeter security, including firewalls and other advanced technology to prevent interference or access from outside intruders.

 

 

6. COMMUNICATION MATTERS

 

6.1 Special Offers, Updates and Research.

We may occasionally send you information regarding our services. We also may occasionally contact you to inquire how we might improve our services. We typically use names, email addresses and telephone numbers to send these communications and make these contacts.

 

 

7. EXTERNAL LINKS

Our websites and services may contain links to third party websites. These third party websites maintain their own policies regarding the collection and use of your information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit, including those you may reach through a link on our websites or in our services. We encourage you to be aware when you leave our websites or services and to read the privacy statements of each and every website you visit that collects your information.

 

 

Garcia & Ramires, PLLC uses MyCase Inc. (“MyCase”) to gather your data from financial institutions. By using the Garcia & Ramires, PLLC Payment feature, you grant Garcia & Ramires, PLLC and MyCase the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by MyCase in accordance with the MyCase end user privacy policy.

 

 

8. JURISDICTIONAL SPECIFIC PRIVACY REGULATIONS

 

8.1 California Consumer Privacy Act.

In compliance with the California Consumer Privacy Act, California residents may request that (a) we inform them of what information we collect, use, and disclose about them, and (b) we delete the information we have collected about them (subject to certain statutory exemptions).

 

 

If California residents would like to know more or submit a request, please email us at admin@garciaramires.com. Be aware that we must verify your identity before responding to certain of your requests. In connection with such verification efforts, you may be required to provide us with certain pieces of your information (which we will match against what we have in our records) and/or provide us a form of government issued identification.

 

 

California residents may designate an authorized agent to make a request on their behalf under this Section. To designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney and a form of government issued identification for both the requester and authorized agent.

 

 

 

California residents will not be charged or otherwise discriminated against for exercising their rights under this Section.

 

Contact Garcia & Ramires, PLLC. If you have any questions or suggestions regarding this Policy or your personal information, or you would like to correct and/or update any such personal information, please contact Garcia & Ramires, PLLC at admin@garciaramires.com, or send a letter to Garcia & Ramires, PLLC, 1521 N Cooper St., Suite 340, Arlington, Texas 76011.